I suppose thinking about it, feeling that we could do more for patients if we had the right resources and level of workload. Our sense of compassion and knowledge of how best to care for the people in our communities is restricted if we don’t have enough staff or we’re doing too much paperwork and prescriptions, stuff that takes us away from what we’re highly trained to do.
We do really well and our patients really value the relationships we build and the trust we earn over time, but putting resource into General Practice is shown to have significant impact on the wellbeing of the whole NHS.
I think I come up with a different answer each time I’m asked this question! Admin, losing a patient you’ve developed a strong relationship with, handling things when mistakes have been made; all are common relies from GPs with this kind of question. Each when done well and professionally can teach us alot about what’s important to value in day-to-day work.
For me, the worst thing is when, despite your best efforts, and the efforts of the team around you, you can’t get somebody better or save them. Death is always going to be a part of working in medicine and it doesn’t get easier unfortunately, but you do learn to draw on the support of the team around you to help you get through it.
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